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KrewSynk Privacy Policy

Last updated: October 29, 2026

KrewSynk ("we," "us," "our") provides a field management platform for construction companies and their crews. This Privacy Policy explains what information we collect, how we use it, how it is shared, and the rights you have.

1. Information We Collect

  • Account information: Name, email address, phone number, company name, and role, provided when your company administrator creates your account. If you work as a subcontractor, your employer may also record that and your business name. Owners may record an hourly pay rate, which is used to calculate labor cost and is visible only to owners.
  • Location data: GPS coordinates captured only at the moment you clock in and clock out of a job. We do not perform continuous or background location tracking.
  • Photos and documents: Images and files you upload to jobs, inspections, reports, equipment checks, problem reports, or service records, including photos of equipment, receipts, and registration or insurance documents. If your employer reimburses tolls, this includes an optional photo of a toll receipt, stored with your company's other files.
  • Home address: The company you work for may enter your home address as part of your record. It is visible to people your employer allows to manage employees, and to you. If the company you work for uses KrewSynk's mileage feature, it is also used to estimate the driving distance between your home and job sites for mileage reimbursement.
  • Mileage records: If your employer uses mileage, each one-way drive (date, job or home at each end, estimated and entered miles, tolls, notes, and the reimbursement calculated).
  • Equipment records: If your employer uses equipment tracking, who completed each daily equipment check, problem report, repair, check-out and check-in, with the job, the time shown on your phone, your answers and notes, and meter readings. People your employer allows to manage equipment can see these, and may receive push or email alerts that name you when a check fails or a problem is reported. Scanning an equipment sticker uses the camera only to read the code.
  • Usage data: Logs of actions taken in the app (for example, time entries, inspection submissions) for operational and audit purposes.
  • Device information: Device model, operating system and version, push notification tokens, and an identifier the app creates on your device. The device name and identifier are recorded with each clock in and clock out so your company can see which phone was used, including when one phone is used by more than one person.
  • Connection data: IP addresses of sign-in attempts, kept briefly to block repeated failed logins.
  • Contact form: If you contact us through our website form, your name, email, message, IP address and browser type.
  • Payment information: Billing details for company subscriptions are processed by Stripe. We do not store full card numbers.

2. How We Use Information

  • Provide and operate the KrewSynk service for your company
  • Record time entries, verify job site attendance, and generate reports
  • Send push notifications related to schedule changes, crew updates, job activity, and equipment that fails a check or is reported unsafe
  • Process subscription payments through Stripe
  • Calculate mileage and toll reimbursement and produce monthly mileage reports for your employer
  • Maintain security, prevent fraud, and comply with legal obligations

3. Location Data

KrewSynk requests "While Using App" location permission only. Your GPS coordinates are captured at two specific moments: when you clock in and when you clock out. We do not monitor your location at any other time. Location data is stored with the corresponding time entry and is visible to your company's administrators and managers. Mileage reimbursement does not use location tracking: miles are estimated from addresses or typed in by you or your employer. When your employer turns this on, trips are created automatically from your clock in and clock out times and the jobs you clock in to. The GPS points from those moments are not used to measure distance.

4. How We Share Information

We do not sell your personal information. We share data only:

  • Within your company: Authorized users (administrators, managers) within your company can view data relevant to their role.
  • Service providers: With vendors who help us operate the service, including our hosting provider, Cloudflare R2 (file storage), Stripe (payments), Resend (email), Expo (delivers app push notifications and app updates), Apple Push Notification service and Firebase Cloud Messaging (deliver notifications to your phone), and your web browser's push service if you turn on browser notifications.
  • Mapping services: To place job sites on maps and to estimate driving distance for mileage, job addresses and (if entered) an employee's home address are sent to the U.S. Census Bureau geocoder and, as a fallback, OpenStreetMap Nominatim, which convert them to map coordinates. Those coordinates are sent to OpenRouteService to calculate the road distance. No names or account details are sent with them. When a manager views clock-in locations on a map, their browser loads map images from OpenStreetMap's tile servers; those requests show the general area being viewed, but no names.
  • Web content providers: Web pages load styling and scripts from jsDelivr and fonts from Google Fonts, which receive your IP address.
  • Legal requirements: When required by law, subpoena, or to protect rights and safety.

5. Data Retention

We retain your information while your company's account is active. If a trial ends without a plan, a payment remains unresolved, or a subscription is cancelled, the account becomes read-only and is scheduled for deletion 30 days later. When your company deactivates you, your sign-in is disabled and your work history stays with your company's records; your home address is removed once any mileage you were part of has been closed out.

6. Security

We use industry-standard encryption in transit (HTTPS) and at rest, role-based access controls, and tenant isolation to protect your data. No system is perfectly secure, but we work to safeguard your information.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the address below. To delete your account, follow the steps on our Delete your account page; it lists what is erased and which work records stay with your employer. If you are in the EU, UK, or California, you have additional rights under GDPR and CCPA, including the right to data portability and to object to processing.

8. Children's Privacy

KrewSynk is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date at the top.

10. Contact Us

Questions or requests can be directed to:

KrewSynk
Email: j.g.pierucci@gmail.com